Care notes by voice

Better notes.
Better care.

Carers talk through the care they gave. BetterCare writes a separate care note for each thing they did, ready to check, approve and submit to your care management system. Built for UK care homes.

  • Carer-approved notes
  • Free 30-day trial
  • Records offline
The problem

Carers give the care.
The record misses it.

Handovers, inspections and families all rely on good notes. But most of the care that carers give never gets written down.

Poor-quality notes

Notes typed at the end of a long shift are short, vague and full of typos. They don’t show what care was given, or what needs to happen next.

Clear, complete notes

Each note says what care was given and when, in plain words with correct spelling. Anything that needs a follow-up is flagged.

Missed care actions

Carers do far more than they have time to log. If it isn’t written down, nobody can see it, check it or hand it over.

Every care action recorded

Carers talk through everything they did. BetterCare writes a note for each action, so the record shows all the care that was given.

Time away from residents

Logging every action and typing up notes takes time that carers would rather spend with residents.

More time with residents

A short recording takes the place of typing and tapping. Carers keep their attention on the resident, not the screen.

How it works

From a conversation
to care notes.

No typing on a small screen at the end of a shift, or during a session. Focus on the resident.

01

Speak

Choose the resident and talk through the care you gave. Pause and carry on as you go. Recording keeps going when the screen locks, and works without signal.

02

Review

BetterCare writes a separate care note for each thing the carer did, with the time it happened. The carer adds any missing details, corrects anything, and flags handovers.

03

Submit

The carer approves all the notes together, and they go to your care management system. No retyping, and no copying between apps.

Connected to care management

Works with the system you already use.

BetterCare connects to your care management system, such as PCS. Carers get a better tool for care notes. Your care records stay where they are.

  • Records stay in syncApproved notes go to the resident’s record in your care management system, against the matching care action. No copying between apps.
  • No change to your reportingThe notes arrive where your team already looks, so your reports, audits and dashboards work as they do today.
  • It doesn’t replace your care systemYour care management system stays the record of care. BetterCare gives carers a better way to write their care notes.
Integrates with PCS
One recording, every note

One conversation.
Every care note.

No forms or templates. Carers talk through their shift, and BetterCare writes a separate note for each thing they did.

What the carer said

“Helped Arthur have a wash and get dressed about ten past eight, he picked his blue jumper and did the buttons up himself.1 He had most of his porridge on his own and a full cup of tea, said the porridge was lovely.2 He was a bit anxious before breakfast, asked me twice where his family was, so we talked about the garden and he settled, he was smiling after.3 He said his left knee is sore when he stands up, about a four out of ten, so someone needs to check it this afternoon.4”

Care notes BetterCare wrote
For managers

Every care note, in one place.

Read each care note, play back the recording, and check the transcript across all your care homes. Make a care or handover summary for any period. Set up care homes, residents and staff from the web.

  • Filter by resident, care action, carer and date
  • Care and handover summaries in seconds
  • Each carer signs in on shared phones
Arthur plants spring bulbs in the garden with a carer.
For families

Keep families close.

Turn a resident’s approved care notes into a warm update for their family. Choose the last 7, 14 or 30 days. BetterCare finds the good moments and writes them in plain, kind words. You read and edit it before you share it.

  • Written only from approved care notes
  • No clinical terms, staff names or other residents
  • A manager checks every word first
Privacy and security

Safe with residents’ information.

Care notes hold sensitive information. BetterCare keeps it encrypted, keeps it in the UK, and never uses it to train AI.

Everything encrypted

Audio, transcripts and notes are encrypted and stored in the UK.

Your record stays yours

Approved notes sync to your care management system, so it stays the record of care for your home.

No AI training or retention

Zero data retention for all AI models. No data is ever used for model training.

Try it yourself

Try the carer app in your browser.

Choose a fictional resident and read an example script aloud. BetterCare writes the care notes. Check them, change them and approve them, as a carer does on shift.

  • Fictional residents and example scripts
  • See the same notes in the manager view
  • Free access for 7 days
bettercare-ai.com/demo
Why BetterCare
Improve the quality of carers’ notes, and give them more time back with the residents they love.
A carer and a resident walk arm in arm in the care home garden.
  • Free 30-day trialTry BetterCare with your team for 30 days, at no cost.
  • Works on your managed devicesInstall it on your Android devices, such as Zebra handhelds. iOS is coming soon.
  • Works without signalRecord and finish without signal. Recordings upload when a connection returns.
  • A person approves every noteNothing goes to the care record until a carer has checked it.
  • Based in London, with your data in the UKWe are a London team, and we work only with UK care homes. We store your app data in the UK.
  • Octopus Group PartnerWe partner with Octopus Group, whose healthcare fund is the landlord of more than 100 UK care homes.

See BetterCare with your team.

Tell us about your home. We’ll show you how BetterCare fits into a real shift, and set you up with a free 30-day trial.

Free 30-day trial for UK care homes.